Atlantic Health System

Application Analyst, Hospital Revenue Cycle

Job Location(s) US-NJ-MORRISTOWN
Position Type
Information Systems
01812900-ISS- Revenue Cycle Systems
465 South Street - Morristown


Hospital Revenue Cycle Application Analyst is responsible for providing solutions and application support for Epic modules in the Hospital Billing product group, which comprises of Hospital Billing, Home Health Billing and Hospice Billing. Understanding of Hospital Revenue Cycle operational workflows is required for this position.


  • Performs in-depth analysis of Patient Financial Services workflows and provides solutions for any technical issues with Epic software in the areas of Hospital Revenue Cycle such as CDM, Charge router, DNB, Claims, Insurance follow ups, Denials, Payor/plans, GL, extracts, Statements, Bad debt etc.
  • Understands and analyzes business operations as they relate to software design and build decisions.
  • Drives optimization projects in Hospital Billing and Claims applications and provides reporting solutions in terms of dashboards and Reporting Workbench reports in Epic.
  • Accounts for end user preferences while making build decisions, populates the Epic databases during initial build with assistance from Epic.
  • Coordinates software updates and changes.
  • Analyzes new functionality in Epic Releases and determines how it should be used.
  • Develops and documents procedures for system use by the business.
  • Analyzes data conversion needs.
  • Maintains good communication with Epic representatives and works with the finance division to assure the system meets business needs.
  • Participates in and conducts end user training.
  • Possesses the following capabilities:
    • Problem solving - Troubleshoots problems and questions, escalates issues appropriately.
    • Communication- Exhibits effective written and verbal skills to communicate with peers and all levels of management in a clear and concise manner. Functions in a central role during issue escalation and resolution, collaborating with multiple teams as applicable. Facilitates change management through established communication methods. Shares pertinent changes to end users. Responsive to email communication in accordance with organizational email etiquette policy.
    • Priorities - Works independently and effectively manages time and multiple priorities and projects.
    • Documentation - Creates and maintains clear, concise documentation related to work requests, incidents, status reports, and basic system related tasks. Supports and collaborates with peers to document incidents, break/fix resolutions and audits as needed. Recommends standards for improvement of documentation.
    • Teamwork/Collaboration - Demonstrates self-direction. Works well under time constraints. Collaborates with other teams across the department with minimal supervision.
    • Leadership - Represents the team at meetings in accordance with PRIDE values.
    • Drive - Demonstrates self-motivated and independent decision making with minimal supervision.



  • Associates or Bachelor's degree in related field preferred
  • Epic Hospital Billing Administration certification or Epic Claims Administration certification required 



  • Minimum 3 years work experience within information technology or a hospital billing office
  • Experience with hospital billing system build and configuration
  • Demonstrated comprehensive knowledge of hospital billing practices and principles
  • Demonstrated ability to gather information from multiple sources and analyze applicability and appropriateness, and develop an efficient workflow
  • Experience with organizational strategies, business operations, and end-user requirements to develop system design and training projects
  • Excellent interpersonal, communication, leadership and change management skills to establish and maintain positive and productive working relationships



Atlantic Health System aims to deliver the highest quality, safety and care combined with the best experience. We are confident that you will find success within Atlantic Health System, which has been named for the 12th year in a row to Fortune’s “Top 100 Best U.S. Companies to Work For” list. We believe you’ll find that our culture of collaboration and care exemplifies the value we place on our patients, their families and our employees.


Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.


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