Atlantic Health System

Call Center - Medical Office Assistant

Job Location(s) US-NJ
Position Type
Full-Time
Category
Clerical/Office
Department
20862700 - will be moving to CC call center
Facility
Atlantic Medical Group

Overview

CALL CENTER Operators please apply!  Atlantic Medical Group, part of Atlantic Health System  has an exciting opportunity for their new centralized call center located at 465 South Street in Morristown.  Medical Office Assistant at the call center if open from 7am-7pm - flexible hours needed! We have Full time and Per Diem opportunities available.

Responsibilities

Essential Functions:

  • Call Center Medical Office Assistant will have healthcare experience
  • Will have practice experience to assist in triaging calls and prioritizing urgent appointments. 
  • A knowledge of physician practice workflows,  appointment scheduling and triaging patient symptoms is essential. 
  • Exceptional customer service skills are a must. 

Qualifications

Education:

  • High School Diploma required

Qualifications/Requirements:

  • Prior physician practice and/or call center experience preferred
  • Working knowledge of EPIC desired
  • Computer literacy essential
  • Strong customer service skills a must

 

 

About Us

Atlantic Health System aims to deliver the highest quality, safety and care combined the best experience for our patients and their families. We are confident that you will find success within Atlantic Health System, which has been named for the 12th year in a row to Fortune’s “Top 100 Best U.S. Companies to Work For” list. We believe you will find that our culture of collaboration and care exemplifies the value we place on our patients, their families and our employees.

EEO Statement

Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

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