Atlantic Health System

Customer Service Rep

Job Location(s) US-NJ-MORRIS PLAINS
Position Type
Full-Time
Shift
7:00am - 3:00pm
Category
Clerical/Office
Department
02710000- MP Lab Administration
Facility
Morris Plains

Overview

Atlantic Health System is currently seeking a Full Time Customer Service Rep for our Morris Plains Lab, to work 7 am - 3 pm five days per week including every Saturday.

Responsibilities

Essential Functions/Responsibilities of Position:

  • Respond to 40-50 inbound calls per day from providers and patients with questions relative to lab results and testing
  • Resolve customer service issues by researching lab systems and collaborating with other lab departments
  • Initiate outbound calls to provide lab results and collect information needed to complete testing

Qualifications

Minimum Education Required:

  • Associates Degree

Minimum Experience Required:

  • 1-3 years customer service experience in a patient care setting required
  • Lab experience preferred

About Us

Atlantic Health System aims to deliver the highest quality, safety and care combined with the best experience for our patients and their families. We are confident that you will find success within Atlantic Health System, which has been named for the 13th year in a row to Fortune’s “Top 100 Best U.S. Companies to Work For” list. We believe you will find that our culture of collaboration and care exemplifies the value we place on our patients, their families, and our employees.

EEO Statement

Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

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