Atlantic Health System

Medical Dispatcher III - EMS

Job Location(s) US-NJ-Florham Park
Position Type
Full-Time
Shift
Nights
Category
Service
Department
0131030 - ATLANTIC AMBULANCE
Facility
Atlantic Mobile Health

Overview

Atlantic Health System is seeking a Full Time EMS Medical Dispatcher III to work Overnight shifts 6:45pm - 7:15pm, including some weekends for Livingston-Atlantic Ambulance.

Responsibilities

Essential Functions:

 

  • The Atlantic Mobile Health Dispatcher III is an integral part of the Emergency Medical Services Department
    supporting the Basic and Advanced Life Support personnel.
  • The dispatcher is responsible for assignment of the most appropriate ALS and/or BLS resource to meet the patientand customer’s needs while assuring the safe completion of the emergency through superior communication and customer service skills.
  • The dispatcher will utilize multiple phone lines, six computer screens and wall monitors containing information ranging from Computer Aided Dispatch (CAD) systems, telecommunications equipment, mapping software, vehicle tracking software, weather and traffic information to assure the safety of medical crews. Coordination with other EMS teams and Communications Center in the region to assure safe operations and collaboration and the necessary logistical support for the mission.
  • The ideal candidate is committed to safety, detail oriented and one who can function well in a fast paced, dynamic environment where finding solutions to complex logistical challenges is a must. World class customer service and communication skills are mandatory.

Qualifications

Qualifications/Requirements:

  • Excellent telephone/radio voice, oral and written communication skills
  • Able to clearly communicate professionally, both verbally and in writing, in English language without excessive loudness that is disruptive to coworkers in a close quartered setting and not so softly one cannot be heard in a loud and often noisy work environment
  • Must be capable of writing in English language utilizing pen on paper or electronic communication in a very expeditious manner
  • Able to use a computer and be highly proficient and accurate with data entry
  • Must be computer savvy to navigate various software applications comfortably
  • Ability to work under pressure and in excessively high call/trip volume periods
  • Ability to maintain a calm demeanor and ability to process information and make critical, sound and quick decisions
  • Punctual and stringent about his/her work, attendance and reporting

Minimum Education:

  • High School Diploma or equivalent required

License/Certifications:

  • 911 Officer (BTC) and EMD (New Jersey or National Academy) preferred Emergency Medical Technician or Paramedic

Relevant Experience:

  • 1 year of previous emergency and/or medical transport dispatching experience

About Us

Atlantic Health System aims to deliver the highest quality, safety and care combined with the best experience for our patients and their families. We are confident that you will find success within Atlantic Health System, which has been named for the 14th year in a row to Fortune’s “Top 100 Best U.S. Companies to Work For” list. We believe you will find that our culture of collaboration and care exemplifies the value we place on our patients, their families, and our employees.

EEO Statement

Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and, therefore, abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, gender identity or expression, sexual or affectional orientation, national origin or nationality, citizenship status, disability, age, genetics, protected veteran status, ancestry, marital status.  

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not Ready to apply? Stay connected with us to learn more about upcoming career opportunities and onsite Recruitment events. Connect with us