Atlantic Health System

Patient Financial Service Representative - Reimbursement & Reconciliation

Job Location(s) US-NJ-Morristown
Position Type
01822000- PFS MMH/OVH
Corporate Office - Morristown


Atlantic Health System is seeking a full-time Patient Financial Srv Rep. for PFS Customer Service to work from 8:00 AM to 4:00 PM. (Corporate Building South Street, Morristown NJ)


Essential Funtions:


•Obtain status on Non-Governmental outstanding accounts receivable, EOBs and follow up with insurance payors on claims
•Reviewing contracts for accurate payments and identifying payor trend issues with payment or codes.
•Ability to understand insurance terms, (i.e. HMO, PPO, EOB, Remit, Stop Loss, etc).
•Strong data and organization skills
•Notate all accounts with outcome/resolution and/or next steps
•Extensive insurance follow-up for various insurance plans
•Working denials, submitting appeals, and correcting claims
thorough knowledge and understanding of insurance plan policy updates including authorization and medical necessity requirements.
•Insurance refund processing
•Overall awareness of specific insurance plans accounts receivable issues.
•Ensure insurance information is entered on accounts accurately regarding primary, secondary and tertiary coverage that is received from patients.
•Performs all other duties as required by the supervisor/manager.
•Must maintain up-to-date knowledge of departmental policies and procedures by attending department meetings and trainings (online and classroom).



  • Associate or Bachelor’s degree from an accredited College or University



•Strong negotiation, collection, and phone skills.
•Excellent communication skills; must be able to articulate in a clear and concise manner.
•Demonstrates computer keyboard, word processing, spreadsheet skills, and multiple system skills enough to meet job criteria and goals
•Demonstrates ability to perform data entry and clear communication to multiple levels of the organization
•Planning and organizational skills that give the candidate the ability to multi-task, prioritize work, support and accept direction for multiple sources, and perform detailed tasks with efficiency and accuracy

About Us

Atlantic Health System aims to deliver the highest quality, safety and care combined with the best experience for our patients and their families. We are confident that you will find success within Atlantic Health System, which has been named for the 13th year in a row to Fortune’s “Top 100 Best U.S. Companies to Work For” list. We believe you will find that our culture of collaboration and care exemplifies the value we place on our patients, their families, and our employees.

EEO Statement

Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and, therefore, abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, gender identity or expression, sexual or affectional orientation, national origin or nationality, citizenship status, disability, age, genetics, protected veteran status, ancestry, marital status.  


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