Atlantic Health System

Transfer Agent

Job Location(s) US-NJ-Florham Park
Position Type
PerDiem
Shift
Varies
Category
Clerical/Office
Department
01312300 - Patient Transfer Center
Facility
Atlantic Mobile Health

Overview

Atlantic Health System is seeking a Per Diem Transfer Agent for Atlantic Mobile Health located in Florham Park. Required hours vary including weekends as requested by department.

Responsibilities

•Answer incoming calls.
•Convey messages to RNs in a timely manner.
•Obtain information to complete initial intake.
•Make calls to sending/receiving hospitals to request/collect face sheets, demographics.
•Receive/send faxes.
•Competently use various office equipment for communication and office functions.
•Call transport companies to arrange transportation for patients transfer including requesting appropriate mode of transport.
•Use various software applications, communication systems and other office systems proficiently.
•Highly proficient in data entry and typing skills.
•Communicate transfer info to various departments involved in patient transfer.

•Perform quality audit of charts/data.
•Prepare various reports, case audit and other duties as assigned.
•Excellent communication skills and a positive demeanor to be a team player essential.

 

Qualifications

Qualifications/Requirements:

  • Excellent and demonstrated communication and customer service skills
  • Excellent speaking and telephonic voice
  • Highly proficient in Microsoft Office applications
  • Highly proficient in typing with 90% accuracy or above in data entry and above average speed in data entry

Minimum Education:

  • High School Diploma/GED Required

Relevant Experience:

  • 1 year of previous experience in/as/with ambulance/dispatch center, telecommunications or call center, transfer center, or hospital unit secretary preferred

 

 

About Us

Atlantic Health System aims to deliver the highest quality, safety and care combined with the best experience for our patients and their families. We are confident that you will find success within Atlantic Health System, which has been named for the 14th year in a row to Fortune’s “Top 100 Best U.S. Companies to Work For” list. We believe you will find that our culture of collaboration and care exemplifies the value we place on our patients, their families, and our employees.

EEO Statement

Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

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